How To Book

Online

To book online, please visit the What’s On section and follow the links next to the show you’d like to book. Our online system displays the latest availability.

By telephone

Box Office: 01753 853 888 (10am - 8pm Monday - Saturday)

In person

The Box Office is open between 10am and 8pm, Monday to Saturday.

Prepaid tickets can be collected from the Box Office as soon as they are booked. Please bring the card you used to purchase tickets for identification, or if you booked online please bring your confirmation email.
Please note, the Box Office can get extremely busy in the run up to a performance so please arrive early if possible.

Reservations

Tickets can be reserved by phone or in person for up to five working days or up to 24 hours before the show (whichever is soonest). Reservations will not be taken once a show reaches a capacity of 500 and will be automatically released at the end of five days.

Refunds

We regret that tickets may not be refunded once purchased. Programme, seating and casting alterations are at the discretion of the management. The management reserves the right to revise the pricing of an event without notice.

Delivery

If requested, tickets are posted second class. There is a £1 charge for this service per transaction. Should you wish to have your tickets sent, please inform the Box Office at the time of booking. Platinum, Diamond and Royal members are exempt from paying postage charges.

Gift Vouchers

Gift vouchers for any amount are available from the Theatre Royal Box Office. They are redeemable against all Theatre Royal productions and valid for one year.